Chat with us, powered by LiveChat MLDP capstone doesnt have strict guidance - Wridemy Bestessaypapers

MLDP capstone doesnt have strict guidance

MLDP capstone doesn’t have strict guidance. It’s an opportunity for you to share your MLDP journey – how you’ve grown, what you’ve learned, how you will apply it moving forward etc.
You can share their favorite moments, topics that were most impactful etc. There is no required format, but many have used PowerPoint presentations is previous cohorts. This is an opportunity for you to be creative and utilize briefing skills best practices.

1-2 pages letter and a 10-14 page powerpoint

Letter Writing – You will write yourself a letter, highlighting what you will want to do differently, how you will approach situations with a different perspective post-MLDP, and what other areas you would like to focus on or achieve growth in after the course is finished.  

MLDP Capstone Agenda

September 13, 2022

AGENDA

8:30 – 8:45 Welcome and Housekeeping

8:45 – 9:00 Letter Writing – You will write yourself a letter, highlighting what you will want to do differently, how you will approach situations with a different perspective post-MLDP, and what other areas you would like to focus on or achieve growth in after the course is finished. Once the letter is completed, you will email it to [email protected]. Letters will be e-mailed back to you in six weeks.

9:00 Begin Individual Capstone Presentations – You will have no more than 10 minutes to present your Capstone project to the group. In the Zoom format, the facilitator will share his screen so that you can show your slides.

10:15 BREAK

10:30 Capstone Presentations Continued

11:45 – 12:45 Lunch Break

12:45 – 2:30 Capstone Presentations Continued

2:45 BREAK

3:00 – 3:15 Capstone Presentations Continued

3:15 Adjourn

Last Name

First Name

TIME

Harris

Lanea

9:00

Turner

Thomas

9:15

Demacos

Dawn

9:30

Banks

Mark

9:45

Thomas

Phillip

10:00

BREAK

 

10:15

Bates

Sharon

10:30

Gargano

Victor

10:45

Banfro

Nil

11:00

Carter

Charlotte

11:15

Broadway

Shurine

11:30

LUNCH

 

11:45

Garcia

Kelly

12:45

Kelly

Robert

1:00

Aman

Mary

1:15

Kisner

Marc

1:30

Young

Tara

1:45

Stoker

Alexander

2:00

Parrish

Krystal

2:15

Williams

Jason

2:30

BREAK

 

2:45

Balicat

Chris

3:00

Duffy

Jason

3:15

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MLDP Capstone Event

September 2022

1

2

Overall Format

Each participant delivers 10 minute presentation

Class and facilitator will provide feedback

Utilize presentation and communication skills learned the program

Create a .ppt presentation to accompany you – use your organizations’ template or create your own

Classmates welcome to share their perspectives on your growth and learning

Be creative – this is your time!

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3

Suggested Topics May Include

Leadership lessons and techniques learned in MLDP

Reflections on your development as a leader during MLDP

Use your Action Planning notes taken during class

Anything from MLDP you will apply in your job or other leadership positions

Self-reflection or realizations discovered during MLDP

The impact that MLDP may already have on your work

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4

General Notes

Wear business attire as though you were presenting at your workplace

There are no “right” or “wrong” topic areas

Practice at home in front of a mirror, your family, or colleagues

Presentations will take place on Zoom

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PARTICIPANT GUIDE

Leadership and Management Skills for Non-Managers

Management Concepts [email protected]

(p) 703.790.9595 (f) 703.790.1371 8230 Leesburg Pike, Tysons Corner, Virginia 22182 www.managementconcepts.com

© Management Concepts, Inc., exclusive of U.S. government material, works in the public domain, or as otherwise indicated in the manual. This manual is protected by U.S. and international copyright laws. Except for any U.S. government material or works in the public domain contained in the manual, no reproductions, distributions, public performances/displays, or derivative works of the manual may be made in any format now known or later developed without Management Concepts’ prior written permission.

The Management Concepts logo and the name "Management Concepts" are registered trademarks belonging to Management Concepts, Inc., and may not be used in whole or in part without written permission.

Printed in the United States of America.

Leadership and Management Skills for Non-Managers Course #4000 Version: 20-08-18

LEADERSHIP AND MANAGEMENT SKILLS FOR NON-MANAGERS

© Management Concepts. See inside front cover for additional details. 3

TABLE OF CONTENTS

Syllabus ……………………………………………………………………………………………………………… 9

Course Overview ………………………………………………………………………………………………… 9

Who Takes This Course ……………………………………………………………………………………. 9

Learning Objectives ………………………………………………………………………………………….. 9

Prerequisites …………………………………………………………………………………………………… 9

Course Expectations ……………………………………………………………………………………………. 9

Required Texts ………………………………………………………………………………………………… 9

Course Schedule ……………………………………………………………………………………………. 10

Requirements for Successful Completion …………………………………………………………… 11

Quick Response (QR) Technology ……………………………………………………………………. 11

Professional Benefits …………………………………………………………………………………………. 11

Opening Exercise ………………………………………………………………………………………………. 15

Exercise: Identifying Your Leadership Challenge ……………………………………………………. 15

Module 1: Launching Your Leadership Journey …………………………………………………. 19

Qualities of Effective Leaders …………………………………………………………………… 21 Lesson 1:

1.1 Exercise: Examining Leadership Qualities ……………………………………………………. 22

1.2 Traits of Effective Leaders …………………………………………………………………………. 25

1.3 Leadership Behaviors ……………………………………………………………………………….. 25

Defining Leadership and Management ………………………………………………………. 27 Lesson 2:

2.1 Leadership vs. Management ……………………………………………………………………… 27

2.2 Misconceptions ………………………………………………………………………………………… 28

2.3 Interrelationship of Leadership and Management ………………………………………….. 28

2.4 Exercise: Identifying Leadership and Management Functions …………………………. 31

Module 2: Emotional Intelligence ………………………………………………………………………. 37

The Importance of Emotional Intelligence …………………………………………………… 39 Lesson 1:

1.1 Exploring Emotional Intelligence …………………………………………………………………. 39

1.1.1 Misconceptions of EI ……………………………………………………………………………. 40

1.1.2 Emotional Intelligence Framework …………………………………………………………. 40

1.2 Business Case for Emotional Intelligence …………………………………………………….. 41

1.2.1 OPM Executive Core Qualifications ……………………………………………………….. 42

1.3 Exercise: Applying Emotional Intelligence ……………………………………………………. 43

Self-Awareness and Self-Management………………………………………………………. 45 Lesson 2:

2.1 Neuroscience of Emotions …………………………………………………………………………. 45

2.2 Self-Awareness ……………………………………………………………………………………….. 46

TABLE OF CONTENTS

4 © Management Concepts. See inside front cover for additional details.

2.2.1 Self-Awareness Strategies ……………………………………………………………………..46

2.3 Self-Management ………………………………………………………………………………………47

2.3.1 Reframing Negative Thoughts ………………………………………………………………..47

2.4 Exercise: Managing Your Emotions ………………………………………………………………49

Social Awareness and Relationship Management …………………………………………53 Lesson 3:

3.1 The Social Brain ………………………………………………………………………………………..53

3.2 Social Awareness ………………………………………………………………………………………53

3.2.1 Empathy ……………………………………………………………………………………………..54

3.2.2 The Ladder of Inference …………………………………………………………………………54

3.2.3 Exercise: Practicing Social Awareness …………………………………………………….56

3.3 Relationship Management …………………………………………………………………………..57

3.3.1 Johari Window ……………………………………………………………………………………..58

3.3.2 An Intentional Approach …………………………………………………………………………59

3.3.3 Exercise: Mapping the Johari Window ……………………………………………………..60

Module 3: Communication Skills ……………………………………………………………………….. 65

Qualities of Effective Communicators ………………………………………………………….67 Lesson 1:

1.1 Exercise: Evaluating Communication ……………………………………………………………68

1.2 Types of Communication …………………………………………………………………………….70

1.2.1 Written ………………………………………………………………………………………………..70

1.2.2 Verbal …………………………………………………………………………………………………71

1.2.3 Nonverbal ……………………………………………………………………………………………71

1.3 Effective Communication Practices ………………………………………………………………73

Effective Listening Practices ………………………………………………………………………75 Lesson 2:

2.1 Communication Filters ………………………………………………………………………………..75

2.2 Effective Listening ……………………………………………………………………………………..77

2.2.1 Listening Gap ………………………………………………………………………………………77

2.2.2 Levels of Listening ………………………………………………………………………………..78

2.2.3 Improving Listening and Understanding ……………………………………………………79

2.2.4 Exercise: Practicing Effective Listening …………………………………………………….80

2.3 Asking Questions ………………………………………………………………………………………81

2.3.1 Exercise: Asking the Right Questions ………………………………………………………82

Using Communication to Achieve Your Goals ………………………………………………83 Lesson 3:

3.1 Developing Your Message ………………………………………………………………………….83

3.2 What's In It For Me? (WIIFM) ………………………………………………………………………84

3.3 Connecting Emotionally ………………………………………………………………………………85

3.4 Exercise: Preparing for an Effective Conversation …………………………………………..86

LEADERSHIP AND MANAGEMENT SKILLS FOR NON-MANAGERS

© Management Concepts. See inside front cover for additional details. 5

Module 4: Leading Without Authority ………………………………………………………………… 91

Influence and Collaboration ……………………………………………………………………… 93 Lesson 1:

1.1 Principles of Influence ………………………………………………………………………………. 93

1.2 Sources of Influence …………………………………………………………………………………. 95

1.3 Locus of Control ………………………………………………………………………………………. 95

1.3.1 Exercise: Expanding Your Locus of Control …………………………………………….. 97

1.4 Collaboration and Knowledge Sharing …………………………………………………………. 98

1.4.1 Collaborative Communication ……………………………………………………………….. 98

Managing Up ……………………………………………………………………………………….. 101 Lesson 2:

2.1 Exercise: Relating to Your Boss ……………………………………………………………….. 102

2.2 Defining Managing Up …………………………………………………………………………….. 103

2.3 Sources of Power …………………………………………………………………………………… 103

2.3.1 Common Outcomes …………………………………………………………………………… 104

2.4 Balancing the Relationship ………………………………………………………………………. 104

2.5 Working Toward an Improved Relationship ………………………………………………… 105

2.6 Exercise: Engaging with Your Manager ……………………………………………………… 106

Module 5: Practicing Accountability, Adaptability, and Resilience…………………….. 111

Accountability ………………………………………………………………………………………. 113 Lesson 1:

1.1 Defining Accountability ……………………………………………………………………………. 113

1.2 Accountability Connotations …………………………………………………………………….. 113

1.3 Levels of Accountability …………………………………………………………………………… 114

1.4 Accountable Leadership ………………………………………………………………………….. 115

1.5 Exercise: Identifying Opportunities for Accountability ……………………………………. 116

Adaptability ………………………………………………………………………………………….. 119 Lesson 2:

2.1 Defining Adaptability ……………………………………………………………………………….. 119

2.2 Adaptability Connotations ………………………………………………………………………… 119

2.3 Maintaining Adaptability …………………………………………………………………………… 120

2.4 Exercise: Improving Adaptability ……………………………………………………………….. 121

Resilience ……………………………………………………………………………………………. 123 Lesson 3:

3.1 Defining Resilience …………………………………………………………………………………. 123

3.2 Resilience Connotations ………………………………………………………………………….. 123

3.3 Why We Lose Resilience …………………………………………………………………………. 124

3.4 Sustaining Resilience ……………………………………………………………………………… 125

3.4.1 Techniques for Improving Your Balance………………………………………………… 125

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